institute for excellence. It offers a framework for commissioners and providers of health services to ensure a joined-up approach and access to high quality, flexible and responsive health care. Supporters of personalisation state that this should make providers more responsive to service users’ needs and will drive higher standards. The Personalised Care Planning (PCP) e-learning tool has been used as part of the induction for a new multi-disciplinary team of NHS healthcare professionals – the North Staffordshire Fit for Work Service. Personalisation is a social care approach developed by the Department of Health. However, there is a good degree of debate over what personalisation is, how it should be interpreted, and the types of changes that will be associated with the agenda. It also voiced concerns that: the groups most likely to not have personal budgets, such as people with dementia, are those requiring the most intensive care planning, which poses significant challenges at a time of tight resources. Personalisation is a social care approach developed by the Department of Health. Company Reg. The latest statement of policy is the 2012 White Paper Caring for Our Future: Reforming Care and Support, and its accompanying draft Care and Support Bill, which set an ambitious target of having all users of community-based, council-funded support on personal budgets by April 2013, a measure originally announced in 2010. All SCIE resources are free to download, however to access the following download you will need a free MySCIE account: All SCIE resources are free to download, however to access the following download multi-agency forum to formally Croner-i is a complete source of expert info! Individual Staff at all levels will need to be involved and become ‘change champions’. Market changes and the adaptation of providers to the new commissioning models is of key importance to the success of personalisation, as personal budgets are of little use without a responsive market. Under these types of contracts eligible service users have traditionally been placed with bulk-purchased provision that best meets their needs. Personalisation is a key strand in current and emerging health and social care policy. The most important actions to guide staff through the changes are: Each NHS organisation should nominate at least one champion or sponsor, who will be given responsibility for driving the move towards personalisation. It means ensuring that people have wider choice in how their needs are met and are able to access universal services such as health, social care, transport, leisure and education, housing, and opportunities for employment, regardless of age or disability. Personalised care planning, personal health budgets and a person-centred approach are all phrases used within the overarching theme of personalisation. In order to achieve successful personalised services, staff will need to work seamlessly across professional boundaries. 05 November 2012. Users should assess their own needs, with or without support, play a full part in drawing up a wide-ranging support plan, rather than a narrower care plan, and directly purchase or choose the services they want. Shared decision making, access to more information, choice of provider and greater collective patient voice are all committed to as routes to achieving this. Although traditionally it is colleagues in social care that have been more familiar with this terminology, healthcare is now moving towards embedding personalisation within its services too.


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